wellcare® Hotline: 888-395-1033

Water Well Help for Well Owners

If you have questions about your well or need water well help, call our toll free wellcare® Hotline at 888-395-1033 or chat with us live! The Hotline is available Monday-Friday from 9 a.m. to 5 p.m. ET. 

As part of our commitment to ensure Americans that get their water from private household water wells have safe, affordable drinking water we have created a national network of well owners.

As a Network member, you will receive our e-newsletter with practical tips for protecting our precious groundwater resources and tools to help you better understand your drinking water source: your water well! Plus, opportunities for discounts on test kits. 

Water Testing Discounts for wellcare® Well Owners Network (WON) members
Tap Score, created by SimpleLab (formerly SimpleWater, Inc.), offers a dedicated 10% discount for private well owners testing water quality. Click here for more information and to order. Not a WON member yet? It’s FREE! Join today!

You may also find the information you need about your water well by checking out our FAQs page or accessing one of our 100+ wellcare® Info Sheets on this site under the Hotline tab.

If you need water well help and would prefer to contact us electronically, send us an email or fill out the form below and a member of our staff will respond to your questions.  

Please note: If you do not receive an email from one of our staff members within 48 business hours of your submission, there may be a problem with your email address (e.g. a typo may have sneaked in!) or it has gone to your junk or spam folders. Please check these other email folders first. If you still need assistance please contact Charlene Bean.

If you are looking for well financing please visit the Water Well Trust website and fill out their online form.

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