Terms and Conditions
Effective Date: August 12, 2026
Introduction
Welcome to the Water Systems Council (WSC). These Terms of Service govern your access to and use of the WSC website, programs, services, publications, resources, online store, and other online content.
By accessing or using our website or services, you agree to comply with these Terms of Service. If you do not agree with these terms, please do not use our website or services.
Use of Our Website and Services
WSC provides educational information, resources, publications, wellcare® programs, membership opportunities, events, an online store, and other services related to private water wells, groundwater, small water systems, and related topics.
You agree to use our website and services for lawful purposes and in a manner that does not:
- Violate any applicable federal, state, or local law or regulation.
- Interfere with or disrupt the operation or security of our website.
- Attempt to gain unauthorized access to our systems, accounts, or data.
- Introduce viruses, malware, or other harmful or disruptive material.
- Misuse forms, contact information, online store functions, or other website features.
- Misrepresent your identity or affiliation with another person or organization.
Information and Educational Resources
The information provided by WSC through its website, publications, wellcare® programs, Well Owners Network, and other resources is intended for general educational and informational purposes.
Although we make reasonable efforts to provide accurate and current information, WSC does not guarantee that all information is complete, accurate, current, or applicable to every situation.
Information provided by WSC should not be considered a substitute for advice from a qualified water well contractor, licensed professional, engineer, geologist, laboratory, attorney, government agency, or other appropriate professional.
WSC does not provide legal advice, engineering services, water well contracting services, or other professional services through its website unless specifically stated otherwise.
User-Submitted Information
When you submit information through a contact form, inquiry form, registration form, membership form, survey, or other website feature, you agree to provide information that is accurate and complete to the best of your knowledge.
You agree not to submit information that is unlawful, fraudulent, misleading, defamatory, threatening, or intended to interfere with the operation of our website or services.
Our collection and use of information submitted through the website is governed by our Privacy Policy.
Intellectual Property and Use of WSC Materials
Unless otherwise indicated, content on the WSC website, including text, graphics, photographs, logos, publications, educational materials, videos, and other materials, is owned by or licensed to WSC and may be protected by copyright, trademark, or other intellectual property laws.
You may access, download, print, and share WSC materials for personal, educational, or noncommercial purposes when permitted by the applicable material.
You may not modify, reproduce, distribute, sell, republish, or use WSC materials for commercial purposes without prior written permission from WSC, unless otherwise expressly permitted.
WSC logos, trademarks, service marks, and program names may not be used without prior written authorization.
Third-Party Links and Resources
Our website may contain links to third-party websites, organizations, agencies, businesses, products, services, or resources.
These links are provided for informational and convenience purposes. WSC does not control or necessarily endorse third-party websites, products, services, or information.
WSC is not responsible for the content, accuracy, availability, privacy practices, security, or policies of third-party websites.
Your use of third-party websites is subject to the terms and policies of those websites.
Artificial Intelligence (AI) and Third-Party AI Services
WSC does not use AI tools in its direct operations or in providing content or services through this website.
Our website may contain links to, or may interact with, third-party websites, platforms, applications, or services that use AI or automated technologies. WSC does not control these third-party technologies and is not responsible for their actions, outputs, accuracy, availability, security, or privacy practices.
To the fullest extent permitted by law, WSC disclaims liability for any actions, content, recommendations, results, or outputs generated by AI tools or systems operated by third parties.
Automated Access and AI
Except with our prior written permission, you may not use any robot, crawler, scraper, automated process, AI system, or similar technology to access, collect, copy, extract, reproduce, or download content from this website in bulk. You may not use website content to train, fine-tune, develop, test, validate, benchmark, or provide retrieval or grounding data for any machine-learning or AI model or system. This restriction does not prohibit ordinary use of generally available search engines that direct users to this website, or uses that cannot lawfully be restricted by contract.
Online Store and Purchases
The WSC may offer publications, educational materials, merchandise, and other products for purchase through its online store.
By placing an order through the online store, you agree to provide accurate and complete information necessary to process and fulfill your order.
Orders and Payment
All orders are subject to availability and acceptance by WSC. WSC reserves the right to refuse or cancel an order, including when an item is unavailable, an error has occurred in product or pricing information, or a transaction is suspected to be fraudulent or unauthorized.
Prices, product descriptions, and availability may change without notice.
Payment must be made using an accepted payment method at the time of purchase. Payment transactions may be processed through third-party payment providers. Your use of a third-party payment service may also be subject to that provider's terms and privacy policy.
Shipping and Delivery
WSC will make reasonable efforts to process and ship orders within the timeframes stated on the website. Delivery times may vary based on the shipping method, destination, product availability, carrier delays, weather, or other circumstances beyond WSC's control.
WSC is not responsible for delays caused by shipping carriers, incorrect or incomplete shipping information provided by the customer, or circumstances beyond our reasonable control.
Returns, Refunds, and Exchanges
Returns, refunds, exchanges, and cancellations are subject to the policies posted on the online store or applicable to the specific product or order.
If you have a question or issue with an order, please contact WSC using the contact information provided on our website.
Product Information
WSC makes reasonable efforts to ensure that product descriptions, images, pricing, and other information provided through the online store are accurate. However, we do not warrant that product descriptions, images, pricing, availability, or other information are complete, current, or error-free.
Educational materials and publications purchased through the online store are provided for informational and educational purposes and do not constitute professional advice.
Taxes and Additional Charges
Applicable sales tax, shipping charges, and other charges will be presented during the ordering process when applicable.
Third-Party Services
The online store may use third-party providers for payment processing, shipping, website hosting, order fulfillment, or other services. WSC is not responsible for the privacy practices, security, policies, or performance of third-party service providers, except as required by applicable law.
Events, Memberships, Donations, and Other Services
Certain WSC programs, memberships, events, donations, registrations, or other services may be subject to additional terms, conditions, policies, or agreements.
If additional terms apply to a particular service, those terms will govern that service to the extent they conflict with these Terms of Service.
Disclaimer of Warranties
The WSC website and its content are provided on an "as is" and "as available" basis.
To the fullest extent permitted by law, WSC makes no warranties or representations regarding the accuracy, completeness, reliability, availability, or suitability of the website or its content for any particular purpose.
WSC does not guarantee that the website or its services will be uninterrupted, secure, error-free, or free of viruses or other harmful components.
Limitation of Liability
To the fullest extent permitted by law, WSC and its officers, directors, employees, agents, affiliates, and representatives will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or related to:
- Your use of or inability to use the website or services.
- Your reliance on information or resources provided through the website.
- Errors or omissions in website content.
- Website interruptions or unavailability.
- Unauthorized access to or use of our systems or information.
- Viruses, malware, or other harmful materials transmitted through the website.
- Your use of third-party websites, products, or services accessed through links on our website.
- Products purchased through the online store, except as otherwise required by applicable law.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
Release and Indemnification
To the fullest extent permitted by law, you agree to release, indemnify and hold harmless WSC and its officers, directors, employees, agents, affiliates, and representatives from claims, liabilities, damages, losses, costs, and expenses arising from your unlawful use of the website or services, your violation of these Terms of Service, or your violation of the rights of another person or organization.
Changes to These Terms
WSC may update or modify these Terms of Service from time to time.
Any changes will be posted on this page with a revised effective date. Your continued use of the website or services after changes are posted constitutes your acceptance of the updated Terms of Service.
Governing Law
These Terms of Service will be governed by and interpreted in accordance with the laws of the applicable jurisdiction, without regard to conflict-of-law principles.
Any legal action relating to these Terms or your use of the website shall be brought in a court of competent jurisdiction.
Contact Information
If you have questions or concerns regarding these Terms of Service, please contact WSC:
Water Systems Council
1101 30th St NW, Suite 500
Washington, D.C. 20007
Website: https://www.watersystemscouncil.org