We had a salesperson come to our home. They performed an onsite water test and then told us our water was unsafe to drink. The salesperson suggested we could buy one of his treatment systems to fix the problem, but the treatment systems costs several thousand dollars. What should we do now?

We had a salesperson come to our home. They performed an onsite water test and then told us our water was unsafe to drink. The salesperson suggested we could buy one of his treatment systems to fix the problem, but the treatment systems costs several thousand dollars. What should we do now?

No one can tell you that your water is unsafe with an onsite test only. Only a certified laboratory can perform the tests to determine the safety of your water supply. Never purchase water systems from a non-certified or pushy salesperson. WSC recommends having your water tested by a certified laboratory and then getting a second opinion from a certified water treatment professional before making a decision. You can use our interactive map to locate a certified laboratory, the Water Quality Association's website to locate a certified water treatment professional, or contact the wellcare® Hotline for assistance.

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